"After working with a company that failed to meet our needs we decided to start fresh when we had a new computer installation and upgrade. TCG came out and explained their services in a language I understood. I love having one primary tech, but even if they have to send someone else, the process is seamless. The engineers are incredibly knowledgeable. Anyone I speak with knows their stuff. Working with TCG has been so much better than our last experience."
"TCG always explains what they're doing and why. They are always prepared, call when they say they will, and show up when they say they will. They are head and shoulders above everyone else."
20-Staff Non-profit
Corporate Overview
TCG, Inc. provides computer and network maintenance, service, and support to Massachusetts businesses. Since 1987, our strategic approach, technical expertise and commitment to customer service have helped local companies focus more on their core businesses and worry less about their technology.
Our mission is to serve as a portable IT department that leverages technology and lowers risk for our clients. Our comprehensive consulting services involve:
- Assessing a company's current IT situation
- Recommending ways to align technology with business strategy
- Managing the implementation of new technology
- Training users on-site
To ensure you receive the highest quality support, TCG assigns a Primary Technician to each account. This key point person gets to know your business and its people and acts as a first-on-call for service. Backed by TCG's expert Help Desk, the Primary Tech becomes an indispensable IT partner for all service, support and troubleshooting. When your Primary Tech is not available, a team of highly qualified, experienced IT professionals are there to support you and execute TCG's mission consistently and successfully. By staying up-to-date on the latest technologies, our technicians can identify and recommend the specific products and services that best meet your business needs in an efficient, timely, affordable manner.
TCG's services allow companies to save time and money and focus on their core business initiatives. Outsourcing IT service and support to TCG frees internal resources, ensures reliable and responsive service and provides around-the-clock, proactive monitoring and protection of critical business assets.
Partnering with TCG makes good business sense. For companies with five or more computers that need IT support but do not want to hire full-time staff, TCG brings the most cost-effective solution. Companies that work with us enjoy fewer work interruptions, greater freedom to concentrate on their core business and higher profitability.